Cindy Ishimoto, CDPMA

From Passion to Prosperity

• Attitude and the role it Plays in Success.
• Commitment and Trust
• Attributes of High Achievers and How to be One.
• Goal Setting
• Motivation - to Serve, Earn Money and Enjoy Your Profession.

Finding your passion and re-igniting the fires of enthusiasm will bring back the joy of being a professional. Learn to work effectively with other people, set goals and achieve them, how attitude plays a role in success and how to be motivated to increase your potential for success. This high-energy, thought provoking and motivational seminar for dental teams will help to recharge the practice and help you get back on the success track.

Collecting Your Due

• Taking the Pulse of your Accounts Receivable
• Practical Simplified Successful Financial Guidelines
• Communication Skills for Day-to-Day Success

The success of a practice is determined by its collections. Learn to take the pulse of your accounts receivable - is it healthy or does it need CPR? Practical simplified strategies will be shared for managing the entire collections system. Participants will learn communication techniques for positive results in reducing the accounts receivable, making effective financial arrangements and managing insurance.

Moving Beyond Survival to Balanced Success

• Techniques, Qualities and Procedures of Service Focused Practices
• Communication Skills for Day to Day Success

Increase your productivity and profitability by learning effective management systems. Evaluate total production and profitability, and learn how to identify and refine the management systems within the practice to acheive the next level of success.

Broken Appointments: The Black Holes of Scheduling Success

• Pearls, Tidbits and Tools for Prevention
• Communication Skills for Day to Day Success

Open time is the nightmare every practice faces - learn to decrease the no shows and broken appointments. Prevention is the ultimate protection: learn systems and strategies to protect you from fallout and follow-up. Explore systematic approaches to help patients keep their commitments and learn communication skills for handling those last minute calls!

Practice Teamwork Mastery: Thriving not Just Surviving

• The Service Cycle - Creating Committed Patients for a Lifetime.
• Hygiene Department Success - How to Revive and Thrive.

This course will provide participants with practical tidbits, great communication skills and pearls for everyday use in the practice. You will learn how to create efficient and effective practice service systems that will be your roadmaps for success.

Strategies for Success - Building a Solid Foundation

• Scheduling Strategies - a Team Effort
• Broken Appointments - Practical Prevention Tips.
• Collecting Your Due - Tidbits and Pearls.

The potential for the success of each practice is directly proportional to the effort put in by the total team. Methods utilized by successful practices will be presented to help participants create effective practice service systems.

Creating Practice Excellence - Keys to Success for the Entire Team

Successful practices incorporate specific strategies in delivering the highest level of service for every patient. Discover practical tips to enhance the quality of care by improving the patient treatment cycle through the use of new technology, improved clinical strategies and excellent communication skills. Learn what these practices do to create an exceptional experience. This lecture provides concrete solutions and dynamic ideas that you can put to use immediately.

Spouses in The Practice - To Be or Not To Be?

• Pitfalls, Sink Holes and Voodoo Dolls
• Understanding Team ~ Working in Harmony
• Jobs, Tasks, Responsibilities ~ Spouse and Employee How to Make it Work.

Learn to navigate the challenges with techniques and strategies to work in harmony with the team, the doctor and the patients. You can be the spouse and an employee: techniques to help you make it work including outlines of jobs, tasks, and responsibilities. Discover a leadership model for success.